What is your return policy?

We hope you love our curated selection of products, however we understand that sometimes things don’t work out. We accept returns on new, unopened items within 15 days of receiving the item.

Please note: return shipping is at the expense of the consumer.

To initiate a return, please email us at info@crismethod.com.

Can I make an exchange?

We do not allow for direct exchanges - instead we ask consumers to initiate a return and place a new order with the item they would like.

How do I initiate a return?

To initiate an return, email us at info@crismethod.com.

What if my order came with a free gift?

Free gifts are only available with qualifying purchases. If the qualifying order is returned, the free gift must also be returned. If the free gift is not returned, its retail value will be deducted from the refund.

How long does it take to process a return?

Please allow 5–8 business days for your refund to process once your items have been received by our team. All refunds will be issued to the original payment method. 

Please note: original shipping fees will not be refunded.